Amy did an amazing job helping me create the perfect engagement ring. I never had the pleasure of meeting her face to face, so we had to do everything over the phone and through email. Which you would think would make this process extremely difficult, considering the fact that I needed the ring within only a few weeks of when I first talked to her.. Not at all! She always answered the phone and responded to emails very promptly. I sent her a few pictures of what I liked; we talked through it, and she made it happen. Oh and also, when the diamond got to her, she noticed that it wasn't as perfect as we had pictured it. So she sent it back and got them to send a higher quality diamond for no extra cost to me! Speaking of cost, she saved me thousands!